Accessing hoopla

hoopla is a digital media service offered through your Bixby library card that allows you to borrow movies, music, audiobooks, ebooks, comics and TV shows to enjoy on your computer, tablet, or phone – and even your TV! Content in hoopla has been made possible by the use of the Freda Fishman Stroh Cultural Grant and the Friends of the Bixby Library. The content in hoopla is independent from the content found in our other resources, GMLC, Palace, and kanopy.

You must first create a hoopla account. Go to the hoopla website and click “Get started today”. After creating an account you choose Bixby Library as your home library then enter your Bixby Library card information. Please note, you set up your own hoopla account with your own login information, then attach your Bixby account to receive access to hoopla content.

You will need to know your Bixby Library card barcode, this is the full code (letters and numbers) on the back of your library card. This barcode starts with the number “2” and the letters “VSQI”. For example, your Bixby barcode should look like: “2VSQI00000WXYZ”. You will also need to know your account password. After entering this information into your hoopla account, you will have access to the collection!

Your username is the barcode on your library card, this is the full code (letters and numbers) on the back of your library card. Please note this barcode starts with the number “2” and the letters “VSQI”.

The default password for your account will either be “userpass” or the last 4 digits of your library card barcode. Before using this in hoopla, we strongly recommend changing your password to make your account more secure.

Forgot your password, or want to change it? Go to the library catalog and click “Forgot your Password”, then enter your library barcode. A password reset will be emailed to you.

Screenshot of where to click "Forgot Password"

If you do not know your library barcode, password, or have any trouble, please contact the library at 802-877-2211 or email

If you do not have a Bixby Library card and would like to receive one please come into the library and ask at the circulation desk.

You can access hoopla from a computer, smartphone app (Apple Store , Google Play, Kindle Fire), or a smart tv, as long as you have an internet connected device. After creating an account and logging in, select an item and click on the Borrow button on the title details page. Once a title is borrowed, it is accessible by clicking on “My hoopla” on the website or in the app. You must remain logged in to view downloaded content.

You are able to check out three items a month on hoopla. As soon as the first day of the month arrives, you will have three new hoopla credits to use.

There are also BingePass options on hoopla that offer unlimited used within certain collections, such as magazines or kid content. Also, be sure to look for items labeled “Bonus Borrows”, which do not count against your monthly allotment.

Additional Resources